Shipping Faq's
No, Unfortunately, we do not ship internationally at this point but are working hard to bring this service to you soon.
No, Unfortunately, we do not ship internationally at this point but are working hard to bring this service to you soon.
We offer free shipping across India for all prepaid orders with a minimum order value of Rs. 3000.
We offer free shipping across India for all prepaid orders with a minimum order value of Rs. 3000.
Orders are dispatched within three business days of purchase. Depending on your location, please anticipate a delivery time of two to ten business days following dispatch. Once your order is in transit, an email containing courier and tracking information will be sent, allowing you to monitor its progress.
Please note that the estimated delivery date provided is an approximation and any potential delays caused by third-party Logistic Partners are beyond our liability.
Orders are dispatched within three business days of purchase. Depending on your location, please anticipate a delivery time of two to ten business days following dispatch. Once your order is in transit, an email containing courier and tracking information will be sent, allowing you to monitor its progress.
Please note that the estimated delivery date provided is an approximation and any potential delays caused by third-party Logistic Partners are beyond our liability.
Not necessarily. A single order may be shipped as multiple packages to ensure that your product(s) arrive safely and securely.
Not necessarily. A single order may be shipped as multiple packages to ensure that your product(s) arrive safely and securely.
Refund Faq's
We have a strict No Returns Policy. Return/exchange is only possible if the delivered product is damaged or incorrect.
We have a strict No Returns Policy. Return/exchange is only possible if the delivered product is damaged or incorrect.
Our foremost priority is the secure and safe delivery of your products. In the unlikely circumstance that you receive a damaged or incorrect item, please inform us within 24 hours of delivery by sending an email to admin@ashokalites.com, along with your Order ID. We are committed to resolving the issue promptly through a Replacement or Exchange. Should a Replacement be unfeasible, we will facilitate a Return with a Full Refund. Kindly ensure that the original packaging remains intact for any exchange or return requests to be processed. Upon approval of the return, your refund or exchange will be promptly initiated.
Our foremost priority is the secure and safe delivery of your products. In the unlikely circumstance that you receive a damaged or incorrect item, please inform us within 24 hours of delivery by sending an email to admin@ashokalites.com, along with your Order ID. We are committed to resolving the issue promptly through a Replacement or Exchange. Should a Replacement be unfeasible, we will facilitate a Return with a Full Refund. Kindly ensure that the original packaging remains intact for any exchange or return requests to be processed. Upon approval of the return, your refund or exchange will be promptly initiated.
A credit will automatically be applied to your Bank Account.
A credit will automatically be applied to your Bank Account.
It usually takes 20-25 working days for you to receive a replacement product or a refund.
It usually takes 20-25 working days for you to receive a replacement product or a refund.